A SUPERIOR SERVICE FROM OPPOLIS
You get much more than a software system with us
Helping publishers for over 20 years
Oppolis Software has been streamlining the workflows of publishers for over 20 years.
We offer an unrivalled service to all departments, offering advice on layout structures, Adobe InDesign® integration, ad sales management and more to optimise return on investment.
All of our staff have publishing and marketing experience either working for or looking directly after clients including The Guardian, Haymarket and John Brown Media.
Call, email, chat live and share your screen
We’re available to contact in whichever way suits you.
Our phone lines are open during UK office hours with live chat running alongside. Out-of-hours contracts are available on request for international locations or any contingencies required for due diligence.
Sending an email to us hooks directly into our Zendesk system which tracks and allocates support tasks to our Customer Success Team.
And if needed, you can give us permission to access your screen so we can diagnose any issues right there.
We’re proud to give you complete confidence in us.
Attentive onboarding and extensive training
We treat all our new customers with the utmost care and attention to ensure systems smoothly embed into your workplace.
Change disruption is reduced to an absolute minimum and all users receive onsite training during the roll-out. It’s a hand-holding method of ours that’s proven to work.
Additional training sessions can be scheduled to help staff gen up on specific categories, which can be delivered on site or over the internet.
We’ll do whatever empowers you the most.
Regular reviews of workflow goals
The landscape changes regularly when it comes to content production and our software evolves to fit it.
Many changes are driven directly by ideas and requests that come from user interactions, particularly when it comes to workflow optimisation.
We take time to discuss what you want to do and then consider it in a big picture workflow, enabling us to create ideal functionality and short-step routes to increase productivity.
It’s good to talk. And we do it a lot.
Personalised account management
Alongside our support service, a dedicated account manager provides general business support and advice to help you get the most from GoPublish.
Any questions around licences, functionality, additional purchases or training bookings are made through your direct contact.
Get fast answers on anything you need without chasing through switchboards and waiting for call-backs.